To Book Call 01665 710 381

Privacy Statement

As a guest of the Harbour Guest House we are required by new legislation the General Data Protection Regulation (GDPR) to inform you of the information that we will hold on you, along with your rights.

Your data is collected from 4 areas:

  1. Email your email to us enquiring about availability and confirmation from us regarding your booking.
  2. Registration form which you complete on arrival
  3. Card machine this facility is provided by Elavon, we have had to meet their compliance in order to protect data this is reviewed on a regular basis.
  4. Credit Card Details (Only for the use of taking a deposit, once used this is then shredded).

Some of our guest’s book accommodation through Booking.com Information of your booking is obtained through their systems. Your personal information is protected by the processes and systems of this company.

To comply with the Immigration (Hotel Records) Order 1972 we need to collect the following information from guests on their arrival:

  • Full name
  • Nationality

For all guests who are not British, Irish or Commonwealth guests we are also required to obtain your:

  • Passport number
  • Place of issue (or other document which shows their identity and nationality)
  • Details of the guest’s next destination (including the address, if known)

(We are legally required to keep this information for 1 year).

What do we do with your data:

  • Emails – once we have completed our correspondence with you your information is deleted.
  • Registration form – we are legally required to keep this information for 1 year
  • Credit Card Details (Only for the use of taking a deposit, once used this is then shredded).

Sharing of Data

We do not share your data with any other person or company. The lawful data we use for this processing is “Legitimate interest” to enable us to fulfil our contract with you. This is covered in the GDPR

Your Rights to Object

You have the right to object to the processing of your personal data that we are required to carry out, and you may ask for access to data specific to your records.

If you have any questions relating to this privacy statement then please contact us.

Harbour Guest House, 24 Leazes Street, Amble, Northumberland ,NE65 0AA
Tel no; 01665 710381

Christine Wilding
Proprietor
Harbour Guest House